Logo / Mobile
My account
  • About
  • Services
  • Help
  • Earn with us

Help and support

Cashback Card FAQs

My Cashback Card

How do I activate my Cashback Card?

How do I add a Cashback Card?

How do I use my card

How do I withdraw money from my Cashback Card?

How do I make a payment using contactless?

How do I top-up my Cashback Card using a different card?

How can I check my Cashback Card balance?

How do I top up my Cashback Card?

Payment issues

My Cashback Card is being declined

Why am I missing some cashback?

Cashback and retailers

Where can I use my Cashback Card?

Can I use my Cashback Card abroad?

How do I qualify for 1% cashback?

How do I earn cashback at Sainsbury's?

Fraud and lost cards

I’ve lost my Cashback Card / my card has been stolen

I need to block my Cashback Card

Card administration

What do I need to do if my Cashback Card has expired?

What do I do if I've forgotten my Cashback Card PIN number or want to change it

How do I change my registered address for my Cashback Card?

What should I do if I need to cancel my Cashback Card?

Still need help?

    About us

  • About UW

  • Media

  • Careers

  • Awards

    Support

  • Help centre

  • Making a complaint

    Our services

  • Energy

  • Broadband

  • Mobile

  • Insurance

    Resources

  • Information and policies

  • Corporate information

  • Modern slavery statement

    Quick links

  • UW Partners

  • New customer sign-up

  • UW for Business

  • Visit Telecom Plus

    Download our customer app

  • App Store

  • Google Play

© Utility Warehouse Limited 2022. Registered in England. Company number: 04594421
Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority