Help and support

What should I do if I need to cancel my Cashback Card?

If additional cards need to be cancelled you can contact us to do this, the balance can still be used on the remaining cards.

Before requesting a complete cancellation of the service, it's worth noting the following:

  • Your cashback balance will need to be under £5

  • Cancelling your cashback service will cancel all cards on the account instantly

  • The cancellation can't be reversed

Give our team a call, they'll be happy to help you with any concerns or questions around your cancellation request.

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