I can't make or receive calls on my mobile
Firstly, try switching your mobile off and on again. If this doesn't work, there are a few things you'll need to check:
If your mobile has no signal, make sure you've activated your SIM – you can do this in your
or call us onIf the SIM is activated, check whether the mobile is barred or blacklisted
Try the SIM in another mobile, if it works then there may be an issue with your handset
If the signal keeps dropping, test your phone in other locations. If your area has a low signal,
may help improve your coverage.
If you've tried everything and still have problems with your signal, please contact us.