Help and support

How do I reset network settings on my iPhone?

To perform a network reset on your iPhone, please follow the these steps:

  1. Go to Settings

  2. Then select General

  3. Scroll all the way to the bottom of the menu and select Reset - only WiFi settings will be lost

  4. Now select Reset network settings

  5. Enter your own security key if asked - the same one you used to unlock the handset

  6. The handset will restart

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