Help and support

We're really sorry your mobile has been damaged when it was delivered to you.

Please let us know before you post it back so we can make a note of it. You can then return the package (including mobile, box and accessories) to us and we'll look into this for you:

Utility Warehouse

PO Box 59187



We strongly recommend the handset be returned by Royal Mail Special Delivery to ensure adequate insurance cover in the event the handset be lost in transit.

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