Mobile Switching Guidance
Whether you’re looking to switch to UW from your current provider, or to switch out from UW to a provider elsewhere, we’ve made it easy for you to know how.
We’ve put together everything you need to know to make switching simple in our help articles below. If you can’t find the information you’re looking for, we’re just a call or email away – our contact details at the bottom of each article.
Switching your mobile to UW
How can I switch my mobile to UW?
I’ve got my PAC/STAC code, what do I need to do now?
Do I need to tell my old provider I’m leaving?
Cancelling your UW mobile
How do I cancel my mobile with UW?
What is the impact on my services when I switch my mobile to another provider?
What happens to my prepaid UW credit when I switch?
What happens if my switch is delayed?
How long do I have to transfer my mobile number from UW?
What if I don’t need a new provider?