How can I switch my mobile to UW?
It’s really easy to switch your mobile service to UW. You won’t even need to call your current provider, as all the information needed to switch your mobile service can be obtained via SMS. Depending on your preference, you can choose to keep your current mobile number or we can give you a new one.
Want to keep your mobile number?
If you’d like to keep your current mobile number when you switch to UW, you’ll need a PAC (‘Porting Authorisation Code’). You can get this by texting ‘PAC’ to 65075 to your current provider for free. Watch our video to guide you through the process.
Prefer to get a new mobile number?
If you’d prefer a new mobile number when you switch to UW, you’ll need a STAC (‘Service Termination Authorisation Code’). You can get this by texting ‘STAC’ to 75075 for free to your current provider. Just keep in mind that if you use a STAC, we will give you a new mobile number and you won’t be able to continue to use your old number.
I’ve got my PAC/STAC, what’s next?
All you need to do is share your PAC or STAC with us, either when you order your SIM or after we’ve sent your new SIM. The codes are valid for 30 days – but if your code expires before you use it, you can request another one.
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