The 3G network is closing down
3G (which stands for 3rd Generation) lets you make and receive calls and texts, and access basic data services to get online.
To make sure you can continue using your mobile as you are today, we recommend that you check both your handset and SIM are 4G-compatible.
You can do this here.
4G and 5G are faster and more reliable technologies than 3G, giving you a much better mobile experience.
FAQs regarding 4G SIM upgrades
I’ve got a 4G handset, how can I check I have a 4G SIM too?
I’ve got a 4G handset, how do I upgrade to a 4G SIM?
I’ve upgraded onto a new 4G SIM - what do I need to do next?
FAQs regarding 4G handset upgrades
How can I check whether my handset is 4G compatible?
I need a handset that’s 4G compatible - how can I upgrade?
I have a 4G handset and 4G SIM, do I need to do anything?
Am I affected by the closure of the 3G network in Warrington?
What happens if I don't upgrade onto 4G?
Can I still use my 3G handset and/or SIM when roaming abroad?
I need more support, how can I get help?
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