Get independent advice
If you would like to receive free, independent, impartial and practical advice regarding your energy supply, contact the following organisations.
Citizens Advice and Advice Direct Scotland are the official sources of free and independent energy advice and support.
If you live in England or Wales, go to
or contact the Citizens Advice consumer service on 0808 223 1133. Calls are free.If you live in Scotland, go to
or contact Advice Direct Scotland on 0808 196 8660. Calls are free.
Some other organisations that may be able to help:
Age UK
Phone: 0800 678 1602
Online:
Disabled Living Foundation
Phone: 0300 999 0004
Email: [email protected]
Online:
Royal National Institute of Blind People (RNIB)
Phone: 0303 123 9999
Email: [email protected]
Online:
Action on Hearing Loss
Telephone: 0808 808 0123
Textphone: 0808 808 9000
SMS: 0780 0000 360
Email: [email protected]
Online:
MIND
Phone: 0300 123 3393
Email:
Online:
Victim Support
Phone: 0808 168 9111
Online:
Macmillan cancer support
Phone: 0808 808 00 00
Online: