Help and support

What Energy tariffs do you offer?

With UW, the more services you take, the better value we offer. 

Our available energy tariffs

UW Fixed tariff (energy + one other service)

UW Fixed Saver tariff (energy + two other services)

We currently offer two fixed rate tariffs. A fixed tariff protects you against price rises for the length of the contract. Available to eligible customers who take two or more qualifying services.* Requires an existing smart meter, or accepts the installation of a smart meter if you don’t have one. 

Double Gold tariff (energy + two other services) 

Our cheapest variable rate tariff. Available if you take three or more qualifying services*.

Gold tariff (energy + one other services)

Our second cheapest variable rate tariff. Available if you take two qualifying services*.

Value tariff (only energy)

Our standard variable rate tariff. Available if you only take energy as a service.

*Fixed tariff only available to customers who take two or more bundle services (bundle services are energy, broadband, mobile, insurance - excluding Bill Protector). Smart meter required. Full details, eligibility and terms are available at 


You can find out more about our energy tariffs, and get a quote, on


Prepayment tariff Available if you have a prepayment energy meter

Unit rate and standing charge

Already a UW customer? Existing customers can easily check their current tariff, unit rate or standing charge by checking their UW bill. You can see this in

Not a customer yet? Get a quote Our energy prices vary depending on how many services you take. so to find out the tariff details available to you, you’ll need to get a quote for the services you’re interested in.


to choose the combination of services you’re interested in. During the journey, you’ll be taken to an energy quotation page where you can see all the details about your chosen tariff.

Commons questions

  • How do we source our energy? Click

  • What’s the difference between variable and fixed tariff? Click

  • How do I check my tariff on my smart meter? Click

  • How do I check my tariff on my traditional (non-smart) meter? Click

*Qualifying services include energy, broadband, mobile and insurance (Bill Protector excluded. Boiler & Home Cover also excluded for tenants). 

You need a Direct Debit in place to qualify for the above credit meter tariffs. Cash/cheque payers will be placed on a more expensive tariff.

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