How to take an export meter reading on my smart meter
Although your smart meter display won’t show your export meter readings, you can easily find your readings directly through the meter. Please choose your meter type below and then follow the steps to find your readings:
First-generation smart meters
To take the export meter reading, please press the button ‘9’ on your electricity meter until 'EXP KWH' appears. The following screen will show your export reading. Please make sure:
The meter photo clearly has the meter serial number.
The meter screen says 'EXP KWH' before the reading.
The reading is from your smart electricity meter.
The meter has the branding 'Secure' on it.
Second-generation smart meters
Aclara smart meters
To take the export meter reading, please press the ‘A’ button on your smart electricity meter.
Press ‘A’ again until you see ‘Total active export’ on your meter screen.
And that’s it! You should now see your export meter reading on the screen.
EDMI smart meters
To take the export meter reading, please press the ‘OK’ button on your smart electricity meter.
Using the left or down buttons, cycle through the different displays until you see: ‘Active export register’.
You should now see your export meter reading on the screen.
Landis and Gyr smart meters
If your meter has A and B buttons then:
Press (you might have to hold) the A button until the screen changes.
Continuously press the A button to scroll to the ‘Total Act Export’ display screen.
The export meter reading will display as ‘EXP’ followed by ‘kWh’.
Kaifa smart meters
If your meter has two white buttons and with a display showing ‘-A value’ with a reading in kWh, you don’t need to press any buttons. Your meter will automatically switch between four different screens – you’ll see your export reading when the screen shows ‘-A value’ in kWh.
Honeywell smart meters
To take an export meter reading, please press the top button to see ‘General' on the screen.
Then press the bottom button a few times to scroll through to see ‘Registers’ on the display screen.
Now press the top button to show the ‘Cumulative’ screen.
Please press the bottom button twice to show ‘Cum. Exp’ – this number is your export meter reading.
Elster smart meters
Start by pressing the middle button on your meter. You’ll then see one of the following options: ‘General’ or ‘Utility menu.
If you see ‘General’, please follow these steps:
First press the middle button again to select the ‘General’ option.
Then press the bottom button, and then the middle button, to select ‘Total reg’. ‘Cum. Imp’ should now show on your screen.
Press either the top or bottom button to show the ‘Cum. Exp’ screen – this number is your export meter reading.
If your meter has a ‘Utility menu’ option, follow these steps:
Press the middle button again to select the ‘Utility menu’ option.
Press the bottom button twice, then the middle button, to select ‘Dial Test’. ‘Cum. Imp’ should now show on your screen.
Press either the top or bottom button to show the ‘Cum. Exp’ on the screen – this number is your export meter reading.
Itron smart meters If your smart meter has an orange button and two blue buttons, please follow the steps below:
First you’ll need to access the main menu - press the orange button to access it.
Then press the bottom blue button a few times and scroll through the menu until the screen shows ‘Total Registers’.
Select ‘Total Registers’ by pressing the orange button.
And finally, press the bottom blue button a few times until you see ‘Exp Act’ on the screen – this is your export meter reading.