Help and support

Find your smart meter user guide

If UW installed your smart meter, you can find the accompanying UW guides alongside the images shown below of the in-home display you were offered.

If you don’t have an in-home display, or your in-home display looks different, you can find guides to the whole range of available in-home displays on the Citizens Advice

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Second-generation smart meters

Second generation smart meter

If your in-home display looks like this, click below.

First-generation smart meters

First generation smart meter

If your in-home display looks like this, click below.

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