Do I have to have a smart meter?
No, you don’t have to.
But we think it’s a really good idea that you do. There are many benefits in having smart meters – both for individuals, and the country as a whole:
Automated meter readings – saving you time every month.
Accurate bills – no more estimates, so you only pay for what you use
To see your energy use in pounds and pence – so you can use less energy, and save money.
The Nation gets:
A modern energy system, ready for future technologies.
A lower carbon footprint – so we’re all greener.
A more efficient system that costs us all less.
Should I trust bad news stories?
There are a lot of myths and rumours about why smart meters are bad.
Some are based on the early generation of smart meters, which we no longer install.
Some of them are based on negative press about rare cases.
And some had no basis in truth at all.
We want you to be informed, so you can read more about these smart meter rumours below.
How do I get a smart meter upgrade?
You can give us a call on 0333 358 0175 for help booking or simply book your free appointment below.
Don’t want a smart meter?
You can let us know you aren’t interested in smart meters. Just complete thisor . We are obliged to keep contacting you about smart meters occasionally - but we’ll do this less often.
Please note, if your old meter needs replacing, or if a meter is being installed for the first time, we must install a smart meter unless there is an exceptional circumstance that prevents us from doing so.