Help and support

How do I read my smart meter?

This page is for smart meters. If you have a traditional, non-smart meter, go


With smart meters, your readings are sent to us automatically and you can use your in-home smart meter display to keep an eye on your energy use.

If you do need to send us a reading from your smart meter, the instructions are below. If you’re not sure which meter you’ve got, the manufacturer should be on the front of the meter.

In-home smart display:

Second-generation meters:

First-generation meters: 

Choose the manufacturer of your meter below: 

Want to submit a meter reading? 

The quickest and easiest way to submit a reading is by using the

, or via our . Or just click the button below to get started. 

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