Help and support

Prepayment Relief Fund

Here at UW, we know that the cost of living and energy crisis has put financial pressure on many households. 

That’s why we’ve created our Prepayment Relief Fund to provide credit to prepayment customers who are struggling to afford their energy costs. 

If you can't afford to top up and want to find out more about the fund and if you may qualify, call us on 0333 777 3215 and our friendly, specialist team will support you in the best way we can. 

To find out more ways we can help and support you, please see our


Was this article helpful?

Still need help?