Help and support

I’ve made changes to my Feed-In Tariff system, what should I do?

You should let us know straight away and provide proof of the changes. 

If you've made any changes or added more solar panels to increase the capacity of your installation, please let us know. 

We’ll ask you to confirm with proof of how any change might affect the capacity of the installation and/or the amount of energy generated and exported each year.

If you’ve increased the capacity, we’ll need proof of the date they were added and the generation reading on this date. For example, installer letters, invoices, MCS certificate etc.

If you're thinking of adding additional solar panels and you'd like some advice about this, you can also contact us and we'll talk through the option.

Please note, since 2016, any added capacity has not been eligible for FIT payments.

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