Help and support

What can I do to improve the speed of my broadband?

There's a lot of things that can affect the speed of your broadband. From how for your property is from the telephone exchange to where you keep your router.

Below we have a few top tips to help you get the best speeds possible.

Use the Master socket: 

This will reduce the risk of interference from any extension sockets you have.

Check Micro-filters: 

These filter the phone and broadband signal on your phone line to maximise speed and stability of your connection. 

Clear your cache: 

It's important to keep your web browser in top condition, you may also find it useful to close and programmes/applications that you're not using. You can find out how to clear your cache

Too many devices: 

Using lots of different computers, tablets, smartphones or gaming devices connected to the internet at the same time, will slow down your broadband speed.

Protect your devices from viruses:

It's vital that you keep your computer protected with up to date internet security software and run regular anti-virus scans.

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