Help and support

What do the lights mean on my router?

Here’s a handy breakdown of what all the different lights mean on your router:

description of what different lights mean My router is showing no lights

Your router isn’t turned on. Check the power cable from the socket right up to the connection to the router, making sure it is firmly connected and switched on. You may also need to check that the main power socket is working and try a different one where possible.

Ensure the Wi-Fi Hub is turned on by pushing the black button on the back of the router. 

My router is showing red

Your router is having trouble connecting to the internet. Simply switch off, waiting five minutes before turning it on again. If your broadband still isn’t working, follow our guide


Was this article helpful?

Still need help?