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What's the Broadband Speeds Code of Practice?

Ofcom's Voluntary Code of Practice makes sure people get clearer information about the speeds on any broadband service they’re thinking about buying. It’s also designed to protect consumers when the speeds they receive don’t match up to what they were promised before buying.

Utility Warehouse has signed up to the Ofcom's Voluntary Code of Practice – so our members know exactly what to expect.

The code applies to any company selling and supplying residential broadband products, including those used by small businesses.

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