Help and support

What's Off-Peak Saver?

For a

, Off-Peak Saver gives you free calls to UK mobiles and landlines beginning 01, 02, 03 during the evening and at the weekends (7pm – 7am Monday to Friday, and all day Saturday and Sunday).

Calls to the Channel Islands (Guernsey, Jersey and Isle of Man) aren't covered by Off-Peak Saver.

After 75 minutes the call will become chargeable, so be sure to hang up and redial before the 75 minutes are up!

When adding Off-Peak Saver, you'll be able to cover the calls made in the current month but we start charging from the first of the following month. For further details and to add this feature give our team a


You can view the latest monthly charge for Off-Peak Saver

. There are changes being made to Off-Peak Saver in January 2022 which you can find out about here. apply.

I've cancelled this service but I'm still being charged

When cancelling Off-Peak Saver, you'll still be charged the following month in order to allow for the current month’s calls to be free.

However, you'll be credited back for this automatically. For example, if you cancel Off-Peak Saver in May, you'll be charged on your June bill but then credited back on your July bill.

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