Help and support

How do I reset/change my email password?

I can't remember my email password

  • You will need to into your online account and select the ‘Broadband` option from the menu.

My Account - Broadband tab

  • Scroll down to ‘Your email accounts' and click on ‘Edit’ to the right of the email address you wish to change.

  • Enter your new password twice, and click on ‘Save changes

My Account - Your email accounts visual

I can remember my email password but I'd like to change it

You can follow the steps above or these:

  • Click on the ‘Preferences’ icon and then select ‘Password’

  • Enter your current password and your new password twice, then click on ‘Save’

Webmail - change passwood visual

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