Broadband Switching Guidance
Whether you’re looking to switch to UW from your current provider, or to switch from UW to a provider elsewhere, we’ve made it easy for you to know how.
We’ve put together everything you need to know to make switching simple in our help articles below. If you can’t find the information you’re looking for, we’re just a call or email away – our contact details at the bottom of each article.
Switching your broadband and landline to UW
How do I switch services to UW?
How can I make an informed decision?
Do I need to contact my current provider?
What happens once I’ve placed my order?
What happens if my service is delayed?
Cancelling your UW broadband and landline services
How do I cancel my broadband with UW?
What is the impact on my services when I switch my broadband to another provider?
How do I return my router, booster, eero or dongle?