Help and support

How can I view up to date billing information for my broadband, landline or mobile service?

You can

and expenditure in your or UW app.  This will include information on .

To check unbilled usage for the current month:

  • Landline: Please contact us for more information. 

  • Mobile: You can check your minutes, texts and data in the mobile section of your

    or UW app. For unbilled charges please contact us for more information.

We’re working on providing unbilled usage in your UW account in the near future.

How to control your spending and avoid bill shock

If you’d like the peace of mind to control your spending and avoid bill shock, we offer a range of options to help you manage your bills.

Additionally, you can request to restrict calls and texts to more expensive numbers like premium rate services.

If you need any help, including additional

, please contact us. 

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