Help and support

UW Hardship Fund

Here at UW, we know that the cost of living and energy crisis has put financial pressure on many households. That’s why we’ve created a fund to help our customers who need it the most.

Our support fund is designed to help provide financial assistance to customers struggling with their UW bills. 

Working with Citizens Advice Plymouth, we can offer a range of support to customers including: 

  • Advice on budget planning 

  • Benefit entitlement review 

  • Energy and other services efficiency advice

  • Debt advice

  • Financial assistance

Call us on 0333 777 3215 to find out more about the fund and learn about how you could benefit. 

To find out other ways in which we can help and support you, please see our


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