Help and support

What's the UW app?

Our UW app makes managing your account much easier and you can do it on the go!

On the app you can:

  • Apply for a cashback card

  • Check your cashback card balance and top-up

  • Give your meter readings (even in the dark!)

  • Check your mobile usage and top-up if you have Budget Control

  • Pay your bill and set-up/change a direct debit

  • View your recent or previous bills

You can download our app from the

or for free – just search for UW.

To get on the app, you'll just need to use the same details you use to log into the your online account. If you've not registered yet, click

to take you to our registration page it only takes a few minutes.

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