Help and support

I would like to signup and switch my Energy services to UW?

Switching to us is simple, no matter what meters you currently have.

I’m not a customer yet

You can get a quote and sign up any time

. You'll be asked for details of your energy usage and the types of meters you have. It'll be helpful to have a current bill to hand so you can get the most accurate quote possible. The bill should also tell you how many meters you have at the property so you can apply for the correct number.

I am a customer, and I’d like to add electricity and/or gas

No problem – it's quick and easy to add additional energy services through

Simply go to the ‘Energy’ section. If you’ve not set up your online account yet, you’ll see easy instructions on how to register on-screen. 

If you need more help, you can always call us on 0333 777 3212.

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