What is Budget Control and how does work?
Free to all UW mobile customers, Budget Control limits extra charges outside your monthly allowance (except for international calls, see our help below on this). You can create a top-up balance depending on your needs, giving you control on how much or how little you want to spend on extras each month.
How do I turn Budget Control on/off?
Via the app or web, go to ‘’ → Services → Mobile → Manage this SIM on the mobile number you want to change. Then, select ‘Change budget control’ and follow the on screen instructions.
Please note:- changes to Budget Control will go live on the 1st of the following month, which is when you can limit your extra spend.
Want to control your spend on International Calls too?
Once your Budget Control is live, you’ll need to turn on your ‘International call cap,’ found in your SIM settings → Roaming and International.
Please note:- changes to the ‘International call cap’ will go live on the 1st of the following month, which is when you can limit your extra spend.
Why can't I make a call on Budget Control?
Check whether the number you’re trying to call is in your price plan, you can view this.
How can I check my Mobile balance?
You can check your Mobile balance anytime, visit ‘’ via the app or web. Click ‘Manage this SIM’ on your chosen Budget Control mobile → ‘Usage’ → ‘Top up mobile.’ Follow the on-screen instructions to complete your top-up.