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What's my meter serial number and where can I find it?

A Meter Serial Number (or ‘meter ID’) often called an ‘MSN’ is a unique number used in the UK to identify an electricity or gas meter.

Your meter serial number is shown on your bills (under the supply details section), it can also be found in the energy meter reading section of your


If you'd like to check if we have the right meter serial number for your property, please go to your meter and look for an alphanumerical (mixture of numbers & letters) serial number above or below a barcode on the meter, this is your meter serial number.

Older meters and some newer models may have the meter serial number in a different format, but it will always be on the face of the meter.

If you’re still having trouble finding your meter serial number, you can contact our team.

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