I'd like help setting up my router
It's quick and simple to set up the UW Wi-Fi Hub. Watch our video guides to help you get connected. You can also find written instructions in our UW Wi-Fi Hub setup guide
If you purchased Standard, Ultra or Ultra+ broadband...
If you purchased Full Fibre broadband...
Also looking to connect your Whole Home Wi-Fi/ eero devices?
Once your UW Wi-Fi Hub is connected and your internet is working, it's time to set up your eero devices. Follow our video guide below:
A few useful tips while you are setting up:
The app refers to your ‘modem’ - this is your UW router
You can use any of your Eero devices as your ‘Gateway Eero device’
Your Eero devices all have LED status lights, which might change colour while you are setting up. You can see what the different colours mean on.